Refund policy

30-Day Return Policy

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return:

  • Items must be in the same condition as received—unworn, unused, with tags, and in their original packaging.
  • Proof of purchase, such as a receipt, is required.

To initiate a return, please contact us at orders@oneminutebuy.com. If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note: Items returned without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us at orders@oneminutebuy.com.

 

Damages and Issues

Upon receiving your order, please inspect the items carefully. If you discover any defects, damage, or incorrect items, contact us immediately so we can evaluate the issue and find the best solution.

 

Exceptions / Non-Returnable Items

Certain items cannot be returned:

  • Perishable goods (e.g., food, flowers, plants).
  • Custom products, including personalized or special orders.
  • Personal care goods, such as beauty products.
  • Hazardous materials, flammable liquids, or gases.

Unfortunately, we do not accept returns for sale items or gift cards.

If you have questions or concerns about specific items, please contact us at orders@oneminutebuy.com.

 

Exchanges

To exchange an item, the fastest method is to return the original item following the return process. Once the return is accepted, you can place a new order for the desired item.

 

European Union 14-Day Cooling-Off Period

For merchandise shipped into the European Union, you are entitled to cancel or return your order within 14 days of receiving it, for any reason and without justification. Eligible items must remain in their original condition—unworn, unused, with tags, and in their original packaging—and accompanied by proof of purchase.

 

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be processed and automatically issued to your original payment method within 10 business days.

Please note: Processing times may vary depending on your bank or credit card company. If you have not received your refund within 15 business days of approval, contact us at orders@oneminutebuy.com for assistance.